Q. What is High Peak Home & Garden?
A. High Peak Home & Garden is a professional company specializing in small to medium jobs around the home, garden and office. Essentially these are usually the types of jobs you either don't want to do or aren't sure how to do.
Q. Is there a call out charge?
A. No! If we can't do the job there is NO CHARGE. On arrival, we will give you a price and that is what you pay. No hidden extras or nasty surprises
Q. Do you have an emergency call out?
A.Yes but limited. We operate a 24/7 call out for indoor water leaks and also for storm damage to your roof. I.E. We will come out to replace ridge and roof tiles. Please note, there is a £50 call out charge for this service.
Q. What jobs do you do?
A. Replacing tap washers to installing a complete bathroom. Bathroom and Kitchen tiling. Flat roofing. Garage door supply and fit. Garden Fencing supplied and erected. Patio's & Path's paved. Assembling Flat Pack Furniture. Fixing Curtain Rails. Fitting Shelves. Moving Furniture. Relocating Heavy Items, Painting Fences & Sheds, Painting Windows and Doors, Repairing, replacing or cleaning gutters. Wallpapering, ETC. The list is endless.
Q. Are there any jobs that you don't do
A. Yes. We are not qualified for Gas or Electrical work
Q. Who is sent to my house to do the work?
A. An employee of High Peak Home and Garden will arrive on time to undertake any necessary tasks. They possess all of the relevant skills and experience to complete the job. Please note we do not use contractors.
Q. How do I book an appointment?
A. You may contact us by phone or email us your enquiry and we'll promptly answer it within 24 hours. You may also fax us a request and we can contact you at your convenience.
Q. Do you work weekends?
A. Yes! we are available for weekends during the hours of 8am - 1:30pm. Our office hours are 9am - 6pm Monday to Friday.
Q. What level of service can I expect?
A. We aim to provide you with a professional level of service and workmanship. If for any reason you're not happy the first time we'll make it right for free!
Q. How do you charge?
A. We charge by the job. This way our customers know what they are paying before we start work.
Q. Can I get an estimate for my job?
A.Yes!... but we prefer to"quote" a specific price. That way our customers know what it will cost before we start the work
Q. How do I pay?
A. Cash or cheque on completion of the job.